Effective Date: Jan 1, 2025
Last Updated: Jan 1, 2025

1. Overview

This Privacy Policy explains how AVAsphere LLC (“we”, “our”, “us”) collects, uses, and protects your information when you use AVAsphere, powered by GoKollab.

2. Information We Collect

We may collect the following personal information:

Name and email address (at account creation)

Profile details (if applicable)

Subscription plan and billing details

Usage data (logins, course progress, interactions within communities)

We do not collect sensitive data such as credit card numbers directly. All payments are processed securely via third-party providers (e.g., Stripe).

3. How We Use Your Information

We use your information to:

Provide access to content and community features

Customize your experience

Communicate updates and support

Manage subscriptions and billing

Ensure platform security and integrity

4. Sharing Your Information

We do not sell or rent your personal data. We may share data:

With our technology partner GoKollab for platform support

With service providers (e.g., email, analytics, payment processors)

When required by law

5. Data Storage and Security

Your information is stored securely using industry-standard safeguards. While no platform can guarantee 100% security, we take appropriate measures to protect your data from unauthorized access or disclosure.

6. User Rights

You may request to:

Access the data we hold about you

Update or correct your information

Delete your account and associated data (subject to billing/account requirements)

To exercise your rights, contact us at [email protected]

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. International Users

Your data may be stored or processed outside your country of residence. By using the App, you consent to this transfer.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We encourage users to review it periodically.

10. Contact

If you have questions or concerns, contact us at: [email protected]